Ermes Augmented Assistance

Ermes is a product from Antikytera that blends the digital and physical worlds into a real-time collaborative environment that empowers technicians, reduces spend and improves the customer experience.

Learn how.

Made for Industries

Drive your digital transformation

Many industry leaders from different segments are already using Ermes to drive their digital transformation. 

Our Services

Digital Transformation At Scale

Ermes is a proven solution for businesses seeking to improve the way they communicate and solve problems across their entire organization.

Digitalise your workforce

Put your employees at the center of your digital transformation. Improve peer-to-peer collaboration, retain institutional knowledge, and differentiate your offering with a platform that merges seamlessly into your existing business processes.

Become Customer Centric

A great customer experience minimizes friction, maximizes efficiency, and maintains a human element. Ermes allows you to put the customer's needs first, empowering them to self-install and troubleshoot according to their own terms and schedule, with or without installing an app.

Fortify your technical expertise

Ermes empowers technicians and ensures that they are no longer alone in the field. With one click, any technician can become an instant expert and receive valuable remote visual assistance, AR instructions and AI insights.


When you digitalise your workforce

0 %
Reduction in resolution time
0 %
Decrease learning time
0 %
Decrease 1st time fix

Evolve Your Communication with Real-Time Visual Assistance


See the issue and provide visual guidance

The Platform

Learn about Ermes, the leading visual assistance platform for enterprises.

Augmented Reality

Place AR digital anchors and work instructions onto real world objects to provide expert guidance.

Artificial Intelligence

Increase productivity and efficiency with Artificial Intelligence as part of your digital transformation.


Ermes protects user data in compliance with state, national and global regulations.

Live Streaming

Remote technicians and customers can use visual assistance with no app download.


Experience Ermes visual assistance from your choice of headset or wearable.


Leverage Ermes' APIs and connectors in your own environment.

Our Partners

Driving technology 
altogether with leading brands.

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