Ermes is a product from Antikytera that blends the digital and physical worlds into a real-time collaborative environment that empowers technicians, reduces spend and improves the customer experience.
Made for Industries
Many industry leaders from different segments are already using Ermes to drive their digital transformation.
Ermes is a proven solution for businesses seeking to improve the way they communicate and solve problems across their entire organization.
Put your employees at the center of your digital transformation. Improve peer-to-peer collaboration, retain institutional knowledge, and differentiate your offering with a platform that merges seamlessly into your existing business processes.
A great customer experience minimizes friction, maximizes efficiency, and maintains a human element. Ermes allows you to put the customer's needs first, empowering them to self-install and troubleshoot according to their own terms and schedule, with or without installing an app.
Ermes empowers technicians and ensures that they are no longer alone in the field. With one click, any technician can become an instant expert and receive valuable remote visual assistance, AR instructions and AI insights.